The Scheme understands that your personal information and that of your dependants is important to you. Medshield undertakes to keep this information confidential and shall take all reasonable steps to comply with the provisions of legislation protecting your personal information. We require your consent to obtain process and disseminate your personal information in order to provide you the service as contemplated by our contractual agreement set out in your chosen benefit in compliance to the Medical Schemes Act 131/1998, which entails but not limited to:
While your consent is voluntary, it is a requirement for the administration of your Medshield membership. If you object to the processing of your personal information, then the Scheme will not be able to activate and service your membership. Please read and accept the important terms and conditions relating to protection of your personal information
Please read and accept the member acknowledgement and declaration
Cellphone number and at least one email address are mandatory fields to be completed.
All conditions, symptoms and or disorders have to be declared, no matter how insignificant they may seem. Incomplete, inaccurate information or information that is withheld may result in the termination of your membership effective from date of registration. If you answer Yes to any of the questions please provide full details. If you do not have any conditions to declare, please move to the next section. More than one (1) condition may be applicable to a question, if so, you need to reselect the question in order to complete additional information. Failure to disclose or register dependants living with HIV with Lifesense (0860 50 60 80) within 21 days will be considered as non-disclosure and may result in termination of your membership.
Please provide details and proof of all previous registered South African medical schemes you and your dependants belonged to (proof in the form of membership certificates reflecting the join and end dates, must be uploaded in Step 9). This information is used to determine waiting periods and or late joiner penalties.